A new president arrives at Mercy Hospital in Rockville Center, and he brings with him more than 25 years of experience in the healthcare industry.
Joseph Manopella, who is leaving Northwell Health, takes over at the North Village Avenue facility on July 25.
“I’ve always been fascinated by medicine and had thought about going to medical school,” Manopella said. “However, that changed when I realized I wanted a career that combined healthcare and business – and healthcare administration provided me with just that.”
Manopella joined Northwell Health in 1999 as an administrative resident, and in 2008 he was deputy executive director. He eventually rose through the ranks to head the Manhattan Eye, Ear & Throat Hospital on Manhattan’s Upper East Side, just in time for that facility to celebrate its 150th anniversary.
Coming to Mercy Hospital means Manopella moves to Catholic Health, which, through its sponsorship by the Diocese of Rockville Center, employs 16,000 people at six acute care hospitals, three nursing homes and several other facilities on Long Island. .
“It is deeply rooted in tradition,” Manopella said, “guided by its mission of Catholic healing” as well as its values of integrity, compassion, responsibility, respect and excellence.
“When the opportunity arose to lead a hospital into the future – a hospital that aligned with my own core values – I wanted to be a part of it.”
Mercy’s roots go back to France in the early 19th century, with three French-speaking members of the Congregation of the Child Jesus coming to the United States in 1905.
They were encouraged to stay in New York by Bishop Charles McDonnell, who quickly convinced Sister Marie Emma of the French Congregation to establish a hospital in Nassau County. A 13-bed facility was opened in 1913 called “Old Mercy”, replaced by “New Mercy” in 1941.
“Mercy Hospital’s greatest strength is its rich history, its commitment to the community and the employees, many of whom have spent their entire careers at Mercy,” Manopella said. “The sense of pride, commitment and family that I have observed during my visits to the hospital is phenomenal.”
However, Manopella will have his work cut out for him. Like many healthcare facilities, Mercy Hospital is looking to bounce back from the Covid-19 pandemic.
“Despite the many challenges of the pandemic, it made us stronger and wiser as we encountered many valuable teaching moments,” he said. “I am fully committed to listening to and getting to know our people, while constantly seeking to reinforce their culture of trust, respect and excellence.”
This includes serving a diverse community.
“The key to success for any organization is to really understand the needs of each community,” Manopella said, “and tailor services to meet those needs.”
It also means getting to know local leaders, community organizations and businesses.
“Understanding the community also means understanding their general health patterns and providing tools and education to foster a community of wellness,” Manopella said. “We have identified areas of need and I plan to work closely with our community outreach team to think about how we can further personalize services to improve the well-being and health of the population.
Mercy is growing, not just with a new president, but also physically. Catholic Health plans to bring more physicians into its network, expanding access to what Manopella describes as top-quality medical and surgical specialties.
“It’s part of our leadership strategy to deliver the right care, in the right place, at the right time,” he said.
Mercy also plans to improve services within its emergency department, surgical specialties and cancer care departments. Some at Mercy, while others will be off-campus, “integrated into the fabric of local communities.”
And next year, Mercy plans to open its new outpatient and family care center. This 16,000 square foot care center will be located on the hospital campus, expanding community services such as primary care, cardiology and endocrinology.
“Our frontline teams have never faltered and all remain focused on providing exceptional care during our country’s greatest health challenge,” Manopella said. “For that, I am immensely proud and eternally grateful.”